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RoboCleaner Frequently Asked Questions
Overview
Base Station Info
How it works
Buy a Robocleaner

What type of floor coverings can I use the robot on?

The robot can be used on all common surfaces, such as carpets and hard surfaces (tiles, parquetry, etc.). With respect to extremely deep-piled carpets (> 3/4"), specific restrictions apply. The moving sweeping edge is automatically adjusted to different floor coverings.


Will it clean underneath pieces of furniture?
Yes. Due to its compact and flat design the robot is able to clean underneath pieces of furniture, such as beds, sofas, and wardrobes.

 
How does the robot transport dust and dirt to the station?
The robot is equipped with a dirt receptacle that is regularly emptied by the station.

How is the dirt collected in the station? In the station, the dirt is collected in a conventional filter bag (.5 gal). The bag change intervals are flexible and are signaled to the user in a timely manner by means of a device on the display.

 

How long will it be before the bag needs to be replaced?

This depends on how much debris is present. The Robocleaner base station has a 1/2 gallon capacity which is equivalent a most conventional canister vacuums. Most conventional upright vacuums have a capacity of roughly 2/3 to 1 gallon.

 

How much dirt can the robot pick up?

In case of a normal degree of soiling, the dirt receptacle in the robot is sufficient for one hour of cleaning. If this should not be sufficient in the individual case, the robot simply returns to the station earlier, disposes of the dirt and continues working.

 

How is the pick up of dirt in the robot performed?
The dirt is swept into the dirt receptacle of the robot by means of vacuum-supported
sweeping.


Can the robot clean in the apartment / house / office without supervision?
Yes, this is possible without any problems. The robot is an autonomous system and does
not require any intervention. The dirt receptacle is emptied at the station.

 

What is the cleaning duration?

You can set the RC-3000 Robocleaner to run for 3,6,or 9 hours by pressing a button in the base station. It can also be set to run continuously. A Park button is also conveniently located on the base station. When activated, this will stop operation after the next charging cycle.

 

How long does it take until the robot is charged or operative?

The charging time is between 15 and 60 minutes according to the charging state of the battery before the charging. In case of the initial operation, the robot certainly has the longest charging time.

 

At which speed does the robot move?

By default, the robot runs at 7" per second. If it cleans very dirty spots, the speed is reduced by half to intensify the cleaning. The same applies to the final approach to the station to allow the robot to precisely maneuver in.


How many square meters can the robot clean within one hour?

The robot can clean up to 160 sq. feet per hour. Many spots, in particular the frequently used paths are cleaned repeatedly from different directions.

 

How does the robot know when it must return to the station?
The robot returns to the station as soon as the battery voltage has reached a specific level or if the dirt receptacle is full.


How long does it take to empty the robot at the station?
The process takes approximately 30 seconds.

 

According to which principle does the robot move?
The robot moves through the room according to the random principle. If he bumps into an obstacle, it turns at any angle and then goes straight until it bumps into the next obstacle.


Which tools are present that help the robot to cope with obstacles?

The robot is equipped with sensors that detect stairs and prevent the robot from falling down. Using a special carpet fringe program the robot does not get stuck in carpet fringes. Thanks to the different angles, it also finds it way out of narrow corners.


What is the most efficient way to operate the robot (individual rooms, entire floors)?

It is most efficient to let the robot clean individual rooms, i.e. station and robot are located within the same room. This reduces the searching time during the return to the station, the share of the effective cleaning time is, therefore, the highest possible. If you want to clean entire floors, the station should be placed at a central spot to enable the robot to easily return to the station.


Are corners cleaned without any problems (the robot is round)?
No, but due to the continuous cleaning, the collection of dirt is substantially reduced. Thus, an accumulation of dirt in corners is effectively avoided.

 

What happens at stairs / steps (risk of falling down)?

Stairs: The robot works with optical sensors that detect half-landings and signal the robot that it must change its direction. Steps: The robot is able to deal with hard transitions up to .3" and soft transitions up to .6 in both directions.


Can the furniture etc. be damaged?

No. Damages of the items of furniture can be excluded. Please note, however, the lightweight and fragile objects may be touched and moved by the robot. Objects that are equipped with a cable, may be pulled down from furniture (e. g. telephone)if they catch on the robot. It is important to prepare the room in such a manner that it is suitable for robots.

 

How do pets react to the robot?

As the RC 3000 is not noisy and does not work with ultrasound, problems with pets are not to be expected. The self-movement behavior only arises the mistrust of the pets in some cases.


What is important with respect to children?

The robot should not be left unattended if children are playing in the same room.

Mechanical damages are likely if children sit on the robot while it is in operation.


Why does the robot stop in some situations?

The robot is only able to get out of tricky situations to a certain degree. Piled cables can induce him into hopeless maneuver. In this case the robot turns off automatically after a specific period of time. The red signal on the robot lights up quickly. The best solution is to place the robot on a free area and turn it off and on again. Then, it continues its cleaning run without problems.

 

How do I transport my robot properly?

You can lift the robot from the floor using both hands, or you carry it by putting one hand into the relief of the brush.

 

What happens if the robot has swept up wet dirt?

As a result, the filter in the robot may become blocked. You can easily remove the filter from the robot and clean it.

 

What happens if the robot gets stuck while I am not at home?

Nothing can happen. The robot stops at this point and displays the signal for being stuck. If no lamp is blinking anymore, the batteries are low and must be charged.

 

What about the Warranty?

The Karcher RC-3000 Robotic Vacuum comes with a 1 year warranty. If you do experience a problem that cannot be easily remedied, you will receive a replacement free of charge!

Please note: Dust bags are considered consumables and are not covered under warranty.
Damage due to abuse or inappropriate operation is not covered.

 

Overview
Base Station Info
How it works
Buy a Robocleaner

 


 



Probotics is a division of Cyperceptions Inc.
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